物流政策

Shipping Policy

  1. Order Processing Time: We strive to process orders as quickly as possible upon receipt. Generally, orders will be processed within 1-3 business days.

  2. Shipping Carriers: We partner with reputable shipping carriers to ensure a safe and timely delivery of your purchase. Our primary carriers include UPS, FedEx, DHL, and USPS. Please note that the specific carrier used for your order may vary depending on the destination and shipping service selected.

  3. Shipping Rates: Shipping rates are calculated based on the weight and dimensions of your order, as well as the shipping destination. You will be able to view the available shipping options and their respective costs during the checkout process.

  4. Delivery Time: Delivery times vary depending on the shipping service selected and the destination. Standard shipping typically takes 5-10 business days, while expedited shipping options may be available for faster delivery. Please note that delivery times are estimates and are not guaranteed, as they may be affected by factors beyond our control, such as weather or carrier delays.

  5. International Shipping: We are pleased to offer international shipping to customers outside of the United States. Please be aware that customs and import duties, taxes, and fees may apply and are the responsibility of the recipient. Additionally, international shipping times may be longer than domestic shipping times.

  6. Order Tracking: Once your order has been shipped, you will receive a shipping confirmation email with a tracking number. You can use this tracking number to track the progress of your shipment on the carrier's website.

  7. Lost or Damaged Packages: If your package is lost or damaged during transit, please contact our customer service team as soon as possible. We will work with the shipping carrier to resolve the issue and, if necessary, resend your order or issue a refund.

  8. Shipping Address Changes: If you need to change your shipping address after placing an order, please contact our customer service team as soon as possible. We will do our best to accommodate your request; however, we cannot guarantee that address changes can be made once an order has been processed for shipment.